![]() ![]() On the other hand, the top reviewer of TeamViewer writes "Very helpful for tech support with good stability and scalability". The top reviewer of Adobe Connect writes "Reliable and easy to set up with great layout pods". Adobe Connect is rated 9.0, while TeamViewer is rated 8.6. It looks very basic, they can make it more modern and easy to use."Īdobe Connect is ranked 8th in Virtual Meetings with 2 reviews while TeamViewer is ranked 1st in Virtual Meetings with 44 reviews. ![]() There should be the same way whether you are doing remote support or just calls." "TeamViewer could be more secure." "TeamViewer can improve by making the interface more user-friendly. There are different methods for doing different things, which makes it a little bit more complicated. It has the clunkiness of having separate modules that aren't totally integrated. We then decided to go with Microsoft Teams. We looked at it, reviewed it, and tested it out a bit. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. Even if you're using SCCM, it is an undertaking. For a whole enterprise, it is just not an easy task to install a client on everything. If you didn't install the client, you were very limited in terms of what you could do. "The security could improve in TeamViewer." "We have a consultant that helps us do the virtual aspects of TeamViewer." "I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult." "This solution could be improved by offering more flexibility in terms of usage." "In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously." "I didn't like the fact that you had to install a client for remote support. ![]()
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